Shipping Information
Shipping Regions: We currently offer shipping to Canada, the United States, France, the United Kingdom, Australia, Switzerland, Ireland, Spain, Italy, New Zealand, and Sweden.
Purchasing Information: Please note that all orders are shipped from British Columbia, Canada.
Shipping Types:
When you place an order with us, please be aware that your shipment may be subject to additional charges, such as taxes, duties, and customs fees, depending on your location. Here’s what you need to know:
-
Delivered Duties Unpaid (DDU):
- Our shipments will be sent using DDU shipping. This means that any taxes, duties, or customs fees will be the responsibility of the recipient (you) upon delivery.
- Once your package arrives in your country, you may need to pay these fees to receive your order.
- If you refuse to pay the required fees, you may need to resolve any outstanding charges for the shipment to be released.
-
Retail Value:
- The retail value of your order is the total price you pay. We will declare this value accurately for customs purposes.
- Please note that shipments to the U.S. cannot exceed USD $800 in retail value, and shipments within Canada cannot exceed CAD $2500.
Important Reminder:
- Before making a purchase, we recommend checking with your local customs office regarding any potential duties and taxes. Understanding these fees in advance will help ensure a smooth delivery process.
If you have any questions or need assistance regarding shipping, feel free to reach out to us. Thank you for shopping with us!